Seasoned process improvement consultant with over 30 years in leadership positions in government and pharmaceuticals.

Sandra Birckhead is an Organizational Change Coach specializing in enabling leaders to transform their business through process improvement and culture change. Sandra is an expert in lean management systems, in team effectiveness, and in the change management process. She has led transformation projects in manufacturing, laboratory environments, and sales and marketing. She is an experienced facilitator and trainer, preparing organizations to implement lean six sigma and other change initiatives. She has trained and mentored groups of Change Agents in large organizations to enable major transformations.

Sandra’s work experience spans a broad range including Environment, Health, and Safety Compliance, Strategic Planning, Supply Chain, Project Management, and Lean Six Sigma implementation. She has been responsible for projects resulting in benefits ranging from $19.5 million in annual savings at a manufacturing plant to an increase in employee engagement index scores from 61.6% to 90.4% in less than one year.

Sandra has B.A. from UNC-Greensboro and an MBA from the University of North Carolina. She is certified by the American Society for Quality as a Lean Six Sigma Black Belt and by the International Coach Federation as an executive coach.